Return & Refund Policy

Last Updated: [06/Feb/2025]

At dealoz.in, we are committed to offering top-notch kitchenware, tools, and toys. If you’re not fully satisfied with your purchase, we’re here to assist you!

1. Eligibility for Returns
You can request a return if:

• The item is defective, damaged, or incorrect when it arrives.
• The item is unused, in its original packaging, and includes all accessories.
• The return request is submitted within 2 days of receiving the product.
• Need a without edit full package opening video

2. Non-Returnable Items

• Items that have been used or show signs of wear.
• Products that lack original packaging or have missing accessories.
• Items bought during clearance, final sale, or special promotions.

3. How to Initiate a Return

• Contact Us: Email us at [dealoz.in@gmail.com] or WhatsApp us at [7668489806] with your order details and the issue you’re facing.
• Approval & Pickup: Our team will assess your request and arrange for a return pickup if it meets the criteria.
• Refund/Replacement: After we receive and inspect the item, we’ll process a refund or replacement within 7-10 business days.

4. Refund Policy

• Refunds will be credited back to the original payment method (bank, UPI, or wallet).
• Shipping charges (if applicable) are non-refundable unless the return is due to our mistake.
• If you paid via Cash on Delivery (COD), refunds will be issued to your bank/UPI account.

5. Exchange Policy

• Exchanges depend on product availability.
• If the replacement isn’t available, we’ll issue a full refund.

6. Cancellations

• Orders can be canceled before shipment for a full refund.
• Once shipped, cancellations cannot be processed.
• For any questions, don’t hesitate to contact us at [dealoz.in@gmail.com] or call [7668489806].